Last updated November 13, 2026
Privacy Policy
This policy explains what information Makeship collects, what we do with it and the choices you have. It covers this website, the creator dashboard, the Makeship connector and the apps that creators publish on Makeship.
Who we are
Makeship is a service of Cereal Digital, LLC, doing business as Makeship ("Makeship", "we", "us"). Our mailing address is 50 Fair Oaks Est, Fletcher, NC 28732, and you can reach us at hello@makeship.ai.
Two kinds of people use Makeship, and this policy covers both:
- A creator makes an app and publishes it on Makeship.
- A user is anyone who opens a creator's app.
Who is responsible for information depends on what it is. For account, billing, safety and usage information, we decide how it's used and we're responsible for it. For what users add inside an app, the app's creator decides what is collected and why, and we store and process it for the creator. In the terms European law uses, we are the controller of the first kind, and for the second the creator is the controller and we are the processor.
What we collect
From creators
- Your account. Your email address and the handle you pick. There are no passwords: you sign in with a six-digit code we email you.
- Your apps. The files you upload, each app's name, description and settings, and its recent versions. Your handle and each app's name and description are public: they appear in the app's address and on its label.
- Keys. API tokens you create, which we store only in scrambled (hashed) form. Keys for other services that you add as Connections, which we store encrypted and send only to that service's own address.
- Billing. If you pay for a plan, Stripe collects your card details. We receive a customer ID, your plan and your subscription's status. We never see or store your full card number.
- Business workspaces. The workspace's name, its company domains, and the work email addresses of its members and of people you invite.
- Files from Google Drive. If you publish an app by sharing a file in Google Drive with Makeship, we download that file, read-only, to publish it.
- Messages. Support requests, appeals and feedback you send us.
From users
- A guest account. "Continue as guest" gives you an account for that one app, identified by a random ID kept in a cookie. It needs no name, email or password.
- Details you choose to add. Your email address, if you add it to keep your account across devices, and a display name.
- Your email address, from a creator. If a creator invites you to an invite-only app or to a workspace, they give us your email address so that you can get in.
- What you put in an app. The entries, pictures and other content you add while using it.
- Notification settings. If you turn on notifications, the address your browser gives us for sending them to your device. If you turn on an app's daily email, that choice.
- Reports and feedback. Your message and, if you give one, a contact email. With a safety report we also keep a scrambled (hashed) form of your IP address, to limit repeat reports.
From everyone, automatically
- Request details. Our hosting provider, Cloudflare, handles every request and sees your IP address and browser details. We use IP addresses to limit abuse, such as too many guest accounts or sign-in codes requested from one place.
- Usage. Counts of requests, storage and active users for each app, which we need for plan limits and billing.
- App activity and errors. A log of entries added, changed or removed in each app, which feeds the creator's activity view and daily email, and reports of errors in an app's pages, which help the creator fix it.
- Page statistics. We use Cloudflare Web Analytics to count page views. It sets no cookies and doesn't follow you across other sites.
How we use it
- To run Makeship: publishing apps, saving what people add to them and signing people in.
- To send emails about the service: sign-in codes, billing notices, the result of an upload review, and notices about a custom or company domain.
- To send what you asked for: an app's daily email and notifications, if you turned them on. Each daily email has an unsubscribe link.
- To apply plan limits and to bill paid plans.
- To keep people safe. We check every upload for leaked keys and for signs of phishing, check the links in an upload against Google Safe Browsing, and review reports about apps.
- To answer support requests and to fix and improve Makeship.
- To meet legal obligations and enforce our Terms of Use.
We don't sell personal information, we don't share it for advertising, we don't show ads, and we don't use your content to train AI models.
Upload checks are automatic. When a check holds an upload, a person on our team reviews it. We don't make decisions that have a legal or similarly significant effect on you by automated means alone.
Makeship doesn't need sensitive information, such as health details, government ID numbers or financial account numbers. Please don't put it in an app.
Apps made by creators
Apps on Makeship are made by individual creators, not by us. Before an app opens for the first time, we show who made it. The creator decides what the app asks you for and what it does with what you add.
We host that information for the creator and apply the limits in this policy, but the creator is responsible for how their app uses it. If you have a question about a particular app, ask its creator, or write to us and we'll help.
Never enter a password or payment details into an app on Makeship. To report an app that looks unsafe, use the report link on its label.
An app at a creator's own domain is still hosted by Makeship, and this policy still applies to it.
How long we keep it
| Information | Kept for |
|---|---|
| A guest account and everything the guest added | Deleted after 90 days without opening the app |
| A user account with an email address | Until the user deletes their data, the creator removes them, or the app is deleted |
| Entries deleted inside an app | The creator can restore them for 30 days, then they're gone |
| App activity log | 30 days |
| App error reports | 7 days |
| Usage counts | Up to 12 months |
| Sign-in codes | 10 minutes |
| The address for sending notifications to your device | Until you turn notifications off or your account is deleted |
| Reports, feedback and support messages | As long as we need them for safety, support and legal reasons |
| A creator's account and apps | Until you delete the app or ask us to close the account |
| Billing records | As long as tax and accounting rules require |
After something is deleted, a copy can remain in backups until those backups are replaced.
Your choices and rights
If you use an app
The account button in every app lets you download your data, delete your data, sign out everywhere, and turn the app's daily email on or off. "Delete my data" removes your account and everything you created in that app straight away. You can turn notifications off in the app or in your browser's settings.
If you're a creator
In the dashboard you can export an app's data, delete users and delete an app. To close your account, or to get a copy of the account information we hold, email us.
Anyone
You can ask us what we hold about you, and ask us to correct or delete it, by emailing hello@makeship.ai. We answer within 30 days. We may need to confirm that the request comes from you, and someone you've authorized can ask for you. If your request is about content inside someone's app, we may need to involve that app's creator. If we turn a request down we'll say why, and you can ask us to look again.
Depending on where you live, the law may give you further rights. We handle these requests the same way wherever you live, and we won't treat you differently for making one.
- European Economic Area, United Kingdom and Switzerland. You can ask for access to your information, for it to be corrected or deleted, and for a copy in a portable form. You can ask us to restrict or stop a particular use, and you can withdraw a consent at any time. We rely on these legal grounds: carrying out our agreement with you, our legitimate interest in keeping Makeship safe and working, your consent for notifications and daily emails, and our legal obligations. You can also complain to your local data protection authority.
- California. We don't sell personal information, we don't share it for advertising, and we don't give it to other companies for their own direct marketing.
- Other US states. Where a state privacy law applies to us, you have the rights it gives you. We don't use personal information for targeted advertising or for profiling.
Security
Connections to Makeship are encrypted. Each app has its own address, its own sign-ins and its own data, so one app can't read another's. Connection keys are stored encrypted, API tokens are stored hashed, and there are no passwords to steal.
No service can promise perfect security. If a security incident affects your information, we'll tell you as the law requires. If you find a problem, please tell us at hello@makeship.ai.
Where it's processed
Makeship is run from the United States. Your information is processed there and in the other countries where the companies listed above operate, and the privacy laws in those countries may differ from the laws where you live.
When we pass personal information from the European Economic Area, the United Kingdom or Switzerland to a company in another country, we rely on a safeguard the law recognizes, such as standard contractual clauses.
Age
Makeship is for adults. You must be 18 or older to publish an app or to use one, and we don't knowingly collect information from anyone younger. If you believe someone under 18 has given us information, tell us and we'll delete it.
Changes
When we change this policy we'll update the date at the top. If a change is significant, we'll also email creators at least 14 days before it takes effect.
Contact
Email hello@makeship.ai, or write to:
Cereal Digital, LLC (Makeship)
50 Fair Oaks Est
Fletcher, NC 28732